By Richard Gerofsky Embarrassed By Your Organization’s Poor Results? Ouch. It’s little wonder you’re feeling embarrassed – and likely bewildered as well. After all, people are working hard and execution in general is at a high level. Things ought to…
By Dorothy Hagel Traditionally, family members have been expected to care for aging or infirmed relatives out of love or a sense of duty. Being compensated for such actions, no matter what these actions entailed or how long they continued,…
By Marc Belaiche and Nicole Paloucci The workforce is constantly evolving and employees need to keep up with it. Temporary workers are on the rise, and even preferred by some employees. According to Statistics Canada, part-time jobs have increased by…
By Devin Kreuger Being a police officer isn’t all parking tickets and drunk and disorderly calls. There are times, as a cop, when split-second, life-or-death decision-making is necessary. It’s not hard to imagine that in situations of extreme stress—when lives…
By Richard Gerofsky During his introductory remarks, the presenter asked “What is organizational culture?”. After a momentary silence, someone to my right called out “Complicated!”. Soft chuckles, muffled sighs and wry smiles bloomed around the room. Complicated, indeed. But why?…
By Dianne Rende Because of their dramatic impact on survival rates and their incredible ease of use, more and more Automated External Defibrillator’s (AED) are popping up in public places as part of Public Access Defibrillator (PAD) Programs. Many workplaces have…
By Devin Kreuger Human beings are curious creatures, and as such, we hunger for new knowledge and understanding. Thanks to our curious nature, we’ve reaped tremendous benefits for our society. In the social sciences and humanities, we’ve uncovered insights into…
By Richard Gerofsky Not long ago, I was working with a client to help them update, refine and focus their business strategy. As is inevitable these days, we came to the subject of their Customer Value Proposition (‘CVP’). Five minutes…
By Dorothy Hagel One of the most (in)famous cases in Canadian estate litigation is the case involving the will of Charles Millar, a barrister known for his unusual sense of humor. Charles Millar died as a…
By Jan van der Hoop One-third of all hiring decisions fail, according to management guru Peter Drucker. No other aspect of business would ever be allowed to tolerate such a high failure rate… why do we accept it as a…
