By Fred Pidsadny
Let’s face it: many strategic plans are a collection of lengthy, meaningless and often-grandiose statements about mission and vision. Some can be uncomfortable to read aloud; others can be downright cringe-worthy. Indeed, some organizations spend precious time creating BHAGs (Big Hairy Audacious Goals) – also known as elaborate declarations of hope – instead of clear, direction-setting statements. Not surprisingly, metrics of success are unlikely to be found in these types of plans, and confusion about where the organization is really going abounds.
Sound familiar? Not convinced? Well then try this: take a walk about and randomly ask individuals you work with to describe where they believe the enterprise is “supposed” to be heading. Then wait. Listen to what is said and what is not said. You’re sure to be informed. You might even be surprised. And you will very likely be motivated, urgently – to inject some clarity into your plan. If there’s one thing that most successful business leaders agree on, it’s this: fuzziness is the enemy of execution. Clarity is king. Clarity is the key to strategy execution.
How then, can you ensure that your strategic plan is infused with laser-like clarity?
Let’s start by defining what we mean by “strategy.” Every organization, arguably, has a strategy, or a set of beliefs regarding what must be done in order to achieve success. The problem is, most strategies however well-conceived, fail to address the three vital MEASURES OF CLARITY:
1) THE MIND.
Ask yourself this: does each individual on the team have the exact same understanding of what the strategy is? Do they ‘get’ it? How do you know this for sure – have you asked them? Great leaders take time to address even the smallest of concerns so that the strategy is crystal clear to everyone.
2) THE HEART.
Does everyone support the strategy in the same way that you do? Are they excited and passionate about it? Are they eager to own it, to commit to it? A strategy that everyone understands but on a few get excited about won’t get you far.
3) THE HAND.
Is it clear to everyone how the strategy must translate into action for them, personally? Can each and every person say, “Here’s what I’m working on that supports the strategy”? Take a moment to poll your team to clarify what specifically they’ll be doing to make the strategy a success. Are they all on board?
Most companies follow a traditional Strategic Planning process, an often-lengthy exercise involving endless analysis of mission statements, prior decisions and actions, and issues related to management performance and culture. While this can be a worthwhile exercise, the process most often yields a laundry list of organizational goals, strategies and actions, and a plan that is activities-based rather than output-oriented.
An alternative approach is Strategy Alignment, a process designed to align strategies to both the “outside” business landscape and the “inside” environment of the organization, and prioritize the two to three things that matter most to success. Using the clarity measures of MIND, HEART and HAND, organizations can quickly align priorities, and start to focus on great execution of the strategy.
Strategy Alignment begins with a thorough examination of the current situation, including an objective definition of the organization itself, and a reflection of its external and internal environments. Team members are asked to assess the future, create a shared vision and purpose, and set measurable goals for success. Importantly, team members must define what success means at this stage, so that they can answer the question “are we there yet?” Then, and only then, can they start to chart a course of action.