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First Things First: Fit, then Engagement, then Results

The Gallup Organization inadvertently kicked off a consulting Gold Rush back in the mid-1990’s when they set out to better understand what exactly it was that ‘Great Managers’ do differently than their peers. The research and their landmark findings are


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Machine Learning and Artificial Intelligence: The dawning of a new paradigm in business

By Jan van der Hoop The odds are that Amazon knows more about your Significant Other’s preferences than you do. That doesn’t make you inattentive, regardless what he or she might say; it makes you human. Algorithms and machine learning



Three common mistakes: What’s it like to be your employee?

By Jan van der Hoop We spend a lot of time answering questions from business leaders about how to hire the very best people for their business. Everybody wants the very best talent money can buy (in a perfect world


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The easy route to blowing the doors off your sales plan

By Jan van  der Hoop If you ran a business with an 80% defect rate in a core product, what would you do? Truth is, that’s likely the defect rate in your company’s hiring decisions. If your organization is normal,


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Hidden Talent: The ROI of harnessing Diff-abilities

By Jan van der Hoop It’s funny how work can take you in some unexpected directions, if you’re open to it. Last summer, I reached out to Joe Dale, the Executive Director of the Ontario Disabilities Employment Network. We’d originally


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Moneyball for Hiring? The same lessons play out every day, on the field and at work

By Jan van der Hoop I’m not a big fan of baseball, but in a fit of boredom and curiosity to see what my business partner keeps going on (and on) about, I finally relented and streamed Moneyball last week. What surprised


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The Changing Career Path – How the Workforce is Changing and What you Need to do About it

By Marc Belaiche and Nicole Paloucci The workforce is constantly evolving and employees need to keep up with it. Temporary workers are on the rise, and even preferred by some employees. According to Statistics Canada, part-time jobs have increased by


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Key Hiring Lessons from Amazon, Uber, Groupon

By Jan van der Hoop If you want to create a successful company you’ve got to get one thing right – hiring. I caught an article over the weekend by Peter Diamandis (Abundance, Bold) about an interview he had led with


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When hiring, start with shared values

By Jan van der Hoop One-third of all hiring decisions fail, according to management guru Peter Drucker. No other aspect of business would ever be allowed to tolerate such a high failure rate… why do we accept it as a


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Lean Management and Continuous Improvement Principles Should Apply in HR too

By Jan van der Hoop Call it Lean, Kaizen, ISO, TQM, Continuous Improvement… after 25+ years of significant effort and umpteen variations, companies are still not benefiting from these operating principles as much as they could be. And they certainly


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